Payment Flow

Payment Flow for 'Glad and Mad Pizza' Online Orderinig

1. Account Login
- Login or Sign Up: Customers can log in or sign up for an account.

2. Cart and Checkout
- Customer Adds Items to Cart: Customers browse the menu, add pizzas and other items to their cart.
- Proceed to Checkout: Customers review their cart, apply any promo codes, and proceed to checkout.

3. Shipping and Delivery Options
- Enter Delivery Details: Customers provide their delivery address.
- Choose Delivery/Pickup Option: Customers choose between delivery or pickup, with estimated delivery times displayed.

4. Order Summary and Confirmation
- Review Order Summary: Customers review the final order summary, including items, delivery charges, taxes, and total cost.
- Confirm Order: Customers confirm their order and proceed with the payment.

5. Payment Method Selection
- Choose Payment Method: Customers select a payment method (Credit/Debit Card, UPI, Wallets, Cash on Delivery).
- Enter Payment Details: Customers enter their payment information (card details, UPI ID, etc.).

6. Payment Processing
- Secure Payment Gateway: Payment is processed securely via a trusted payment gateway.
- Payment Authorization: The payment gateway authorizes the transaction.
- Transaction Success/Failure: Customers receive a success or failure message based on the payment status.

7. Order Confirmation
- Order Confirmation Page: Upon successful payment, an order confirmation page is displayed with order details, estimated delivery time, and order number.
- Email/SMS Confirmation: Customers receive an email/SMS with the order confirmation and receipt.

9. Delivery
- Order Delivered: The order is delivered to the customer's doorstep, or they can pick it up if opted for pickup.

10. Post-Delivery
- Feedback Request: Customers are prompted to leave feedback or rate their experience.
- Support: Access to customer support for any issues related to the order.

This flow ensures a seamless and secure payment experience for customers at 'Glad and Mad Pizza'.