Privacy Policy

Privacy Policy
Welcome to Glad and Mad Pizza! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.gladmadpizza.com or make purchases online.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:
- Personal Information: Your name, email address, phone number, delivery address, payment information, and any other information you voluntarily provide.
- Order Information: Details of the products you have ordered, including pizza preferences, delivery instructions, and transaction details.
- Usage Information: Information about how you interact with our website, such as IP address, browser type, pages visited, and the date and time of your visit.

2. How We Use Your Information

We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including delivery and payment processing.
- Customer Support: To provide customer service, respond to your inquiries, and resolve any issues with your orders.
- Marketing Communications: To send you promotional offers, newsletters, and updates about new products or services, if you have opted in to receive such communications.
- Website Improvement: To analyze website usage and improve our website's performance and user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Sharing Your Information

We may share your information with the following parties:
- Service Providers: Third-party service providers that assist us in processing payments, delivering orders, managing marketing communications, and improving our website.
- Legal Requirements: If required by law or in response to legal processes, we may disclose your information to law enforcement agencies, regulatory authorities, or other legal entities.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the business assets.

4. Security of Your Information

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:
- Access and Correction: You may access and update your personal information by logging into your account or contacting us directly.
- Opt-Out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us.
- Data Deletion: You may request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: -
- Email: support@gladmadpizza.com
- Phone / WhatsApp : +91 79 0000 3306
- Address: 1, Shree Pancham Avenue, Chikuwadi, Behind Joggers Park, Borivali West Mumbai 400103